Term Of Use

Luxira Terms and Conditions

Effective Date: 10-10-2025

1. Introduction
   Welcome to Luxira (the “Website” or “Company”). By accessing or using our website, mobile applications, or services (collectively, the “Services”), you agree to comply with these Terms and Conditions (“Terms”).
   These Terms, together with our Refund & Return Policy and Privacy Policy, govern your use of Luxira and the purchase of products through our platform. If you do not agree to these Terms, do not use our Services.
2. Eligibility
   You must be at least 18 years old or have legal authority to enter into a contract in your jurisdiction.
   By using our Services, you confirm that you are legally capable of entering into binding agreements.
3. Account Registration
   Some features of the Website may require creating an account.
   You are responsible for providing accurate information and maintaining the confidentiality of your account credentials.
   You are responsible for all activity under your account. Luxira is not liable for unauthorized access resulting from your failure to protect your account information.
4. Orders and Acceptance
   All orders are subject to acceptance and availability.
   Luxira reserves the right to refuse or cancel any order for reasons including, but not limited to:
   Incorrect pricing or product description
   Product unavailability
   Suspected fraud or unauthorized use
   An order is considered accepted when you receive a confirmation email from Luxira.
5. Pricing and Payment
   All prices are displayed in SAR and include applicable taxes, unless stated otherwise.
   Luxira uses secure third-party payment gateways to process all payments. We do not store or process any credit/debit card information.
   By providing payment information to the payment gateway, you authorize the gateway to charge the total amount for your order.
   Payment processing is subject to the payment gateway’s terms and security measures.
6. Shipping and Delivery
   Luxira ships products to addresses within the Kingdom of Saudi Arabia.
   Estimated delivery times are provided during checkout and are not guaranteed.
   Risk of loss or damage to products passes to the customer upon delivery.
   For full details on returns, defective items, and refunds, refer to our Refund & Return Policy.
7. Refund & Return Policy
   Luxira’s Refund & Return Policy is incorporated into these Terms by reference.
   Customers must follow the instructions in the Refund & Return Policy to initiate returns or exchanges.
   Contact for returns/exchanges: support@luxira.sa
8. Intellectual Property
   All content on the Website, including text, graphics, logos, images, and software, is the property of Luxira or its licensors and is protected by intellectual property laws.
   You may not copy, reproduce, distribute, or create derivative works without prior written permission.
9. Prohibited Activities
   You agree not to:
   Use the Services for any unlawful purpose or in violation of Saudi law.
   Attempt to interfere with the security or functionality of the Website.
   Resell or commercially exploit products or content from Luxira without authorization.
10. Limitation of Liability
    Luxira is not liable for indirect, incidental, or consequential damages arising from your use of the Services or products.
    As a reseller, Luxira is not liable for manufacturer defects beyond what is stated in the Refund & Return Policy.
    Cosmetic products may react differently depending on individual skin types and sensitivities.
    Luxira is not responsible for any issues arising from payment processing, including but not limited to failed transactions, disputes, or delays.
11. Indemnification
    You agree to indemnify, defend, and hold harmless Luxira and its affiliates, officers, and employees from any claims, damages, liabilities, and expenses arising from your use of the Services or violation of these Terms.
12. Privacy
    Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
13. Governing Law
    These Terms are governed by the laws of the Kingdom of Saudi Arabia.
    Any disputes arising from these Terms or your use of Luxira shall be subject to the exclusive jurisdiction of competent Saudi courts.
14. Modifications to Terms
    Luxira may update these Terms at any time.
    Updated Terms will be posted on the Website and will apply to all purchases made after the effective date.
15. Contact Information
    For questions regarding these Terms, you may contact Luxira at:
    Email: support@luxira.sa
16. User Reviews and Content
    Luxira allows customers to submit reviews, ratings, or other content (“User Content”) related to products purchased.
    By submitting User Content, you grant Luxira a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display it on our Website and marketing materials.
    You may not submit content that is:
    Sexual, obscene, offensive, or discriminatory
    Threatening, harassing, or defamatory
    In violation of any law or third-party rights
    Luxira reserves the right to remove any inappropriate User Content at its discretion.
    Users who submit sexual, violent, or otherwise prohibited content may be subject to civil or criminal legal action, and Luxira will cooperate fully with authorities if required.